About Us

The term “Decades” or "Five Dots Trading LLC “us” or “we” refers to the owner of the website who is "Five Dots Trading LLC" a company registered in Dubai- United Arab Emirates. The term “you” refers to the user or viewer of this website. If you need to contact us, please email us at info@decadesgallery.com, or call us at any of the following numbers: +971-4-3966641 or +971-55-2592715 or by Fax: +971-4-3966648.

 

By using this site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. Decades reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

The following terms and conditions apply to all users of this website. Please read them carefully and print a copy for future reference.

Conditions of Sale & Return Policy

-We reserve the right to change any service, product prices, product specifications and availability at any time. All sizes are approximate.

 

-We cannot guarantee that colors of the product shown on our website are accurate as colors from monitor to monitor might vary.

We reserve the right to revise any stated offer and to correct any errors or omissions throughout the website at any time even after an order has been placed.

 

-We reserve the right to reject any order that is placed with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the email address you gave us when you placed the order. In this case we shall refund your money in total within 2 weeks from the date the amount reaches our account.

 

-Freight charge is additional for every order and shall be indicated upon checkout. Shipping charge is calculated based on the weight and destination of the purchased item/s.

 

-Upon delivery, if the product has a new damage that is visible, this must be reported directly to the driver. Thereafter the damage must be reported to Decades’ customer service within 48 hours by sending an email to info@decadesgallery.com. Please attach supportive pictures of the damage. Always save the packing for possible claims against the shipping agent. All claims of damage upon delivery made after 48 hours of delivery will be denied.

 

-We will have the right to debit the cost price of any missing part if the returned item is incomplete.

 

-As all our products are antiques and used items we do not claim to sell brand new items. All our products have visible marks of age and usage. Each product sold over our website has enough images to show its actual condition. By clicking on "Proceed to Checkout" purchaser agrees on buying a used product.

 

-All our products are sold as is. We cannot guarantee that they are in working condition. We try to describe the product as much as possible. Some of our products are speciality items and require some expertise to operate them. We do not claim that we have the knowledge to operate similar products. 

 

-If you place an order of any of the “available in stock” items and that particular item gets temporarily out of stock, you will be given the choice to either wait until the item becomes available or to get a refund. The refund will be made two weeks after receiving the order using the same payment method used when placing the order.

 

Payment Options

We do accept Credit Card and PayPal payments. For customers living inside the UAE, Cash on Delivery or payment through wire transfer to our bank account is acceptable. Please contact us at info@decadesgallery.com for payment options.

 

Warranty

As all our products are antiques and used items, we do not offer any warranty on any item. Items are sold as is. We try to put as much pictures as possible. customers are free to ask for additional pictures and we will try to provide them with the same at the soonest possible.

 

Disclaimer

By purchasing our products, you agree that Decades, Five Dots Trading LLC, its employees and affiliates cannot be held responsible for any accidents, liabilities, misuse of products or damage caused. Our products must be used with care and precaution.

 

Copyright

All Website design, text, graphics, and the selection and arrangement thereof are Copyright by Five Dots Trading LLC. All rights reserved, or in the case of product material, all designs and graphics are Copyright by the original Designer. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this Web site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Web site-including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of Five Dots Trading LLC is strictly prohibited.

Privacy Policy

When contacting Decades, you will be asked to provide certain data such as name, email, address and personal telephone number. At the same time you give us the authorization to save your data so as to be able to fulfill our undertakings with you. In addition, we document certain communication which we have via e-mail or fax so as to give you greater service and to assist follow-up of business.  In addition, you give us the authorization to send you regular newsletters & offer to your email using the email address you have entered. You will keep on receiving the said newsletters until you unsubscribe.

As your privacy is very important to us, we will do our best to protect the security and confidentiality of your personal information. We will use the personal information provided by you only in the normal course of our business. We will not sell, rent or otherwise share your personal information with others without your consent except as necessary to comply with legal process or other applicable legal requirements, to provide the products or services you have requested, to protect or defend our rights or property. We do provide names and shipping addresses to certain service providers who assist us with order fulfillment and shipping.

We protect the confidentiality and security of your personal information using computer software security programs that are installed in connection with our Website to protect your personal information. This software protects the loss, misuse, or alterations of your personal information.

This Privacy statement might be revised without notice and will be immediately posted to our website. Please refer to this privacy statement periodically to remain informed of any changes.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Age of Users

Decades Online Store website is intended to be used by individuals 18 years of age or older only.

Terms & Conditions

Here where you can get answers  about buying our antiques online: